Payment for nootropics is still not the easiest of things.
There is quite a load on the bitcoin network and transactions are taking a while to confirm, both on the customer side and on ours. As a result many transactions are never confirmed and orders are missed.
If it is your case, please send us your order number and we will give you our BTC account number so that you can manually transfer BTC.
You can also use cryptocurrencies other than BTC to pay for your order.
Thank you for understanding and we are hoping that the transaction mempool will decrease and payment will become easier.