Dear Nootropic enthusiasts,
Many of you know that the Russian Post has been working rather bad over the last half a year. The main problem is that number of parcels are getting stuck at one of the export facilities of the Russian post.
Unfortunately, according to their support, there is nothing can be done and we all just have to deal with it. And pray that the parcel will not just chill in the export facility for several weeks waiting to be shipped out of Russia.
With that in mind, we had to increase the period after which we offer refund or reshipment to 31 day from the fulfillment date (previously was 25 days).
We are totally not happy that we had to make such decision, but no other options are available to us right now. We too miss good old days when all parcels were delivered to our customers within two-three weeks interval and hope that the Russian Post will sort this out eventually.
We are currently searching for the alternative shipping options, and if you have any suggestions, feel free to contact us at firstname.lastname@example.org.
CosmicNootropic Team 🚀