Changes in shipping options for the nootropic supplements and May holidays in Russia

Dear nootropic enthusiasts, 

Labor day and the May holidays in Russia

We want to notify everyone that the May holidays are coming up in Russia. So please expect delays in shipping and dispatching of the orders, since the Russian post will be closed from the 30th of April to the 2nd of May and on the 8th and 9th of May.

We hope that there will be no significant delays in the shipping process itself, but we will not be able to dispatch the parcels on these days. All orders placed during this period will be shipped right after holidays end. 

Changes in shipping options

We also want to announce some changes in the shipping options. We are stopping working with the EMS for now. This means that only International Registered Mail will be available when placing an order. 

There are several reasons for that:

  • Shipping times for the EMS have became longer, being virtually the same as the regular mail.
  • Delays on the Russian side are common and may take even longer than with the regular mail.
  • Several EMS parcels has been blocked by the airport security service during the past couple of months. This have never happened to the regular parcels, so we don't want to waste your time, while there is a possibility of the parcel being blocked.
  • This shipping option is rather costly for us, so we've figured out there is no point in having it, since it has become so unreliable recently.

After higher management of the EMS Russia has changed, all these problems has been there and are just ignored by the company. We have been contacting them for a several times, but no actions has been taken by them. 

We are sorry that we have to discontinue this options, but nothing can be done, unfortunately. We assure you, that the Regular Registered Mail is as safe and can even be faster than the EMS. 

 

Yours truly, 

CosmicNootropic team 🚀

 

 


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