Delivery
Swift Solutions for Fast Shipping – Your Time Matters to Us!
CosmicNootropic is an international company with headquarters in Kazakhstan.
We offer US domestic delivery and international worldwide shipping! Our main warehouses are located in the US. We also have warehouses in the CIS countries.
Where do we ship to?
Get your nootropics & peptides delivered to you in Australia, Bulgaria, Canada, Croatia, Finland, France, Greece, Hungary, Hong Kong, India, Israel, Japan, Latvia, Lithuania, Malta, New Zealand, Puerto Rico, Romania, Serbia, Singapore, South Korea, Switzerland, Taiwan, Thailand, Turkey, United Kingdom, United States.
What are the shipping terms?
FREE shipping from the US warehouse for domestic orders over $150!
| To / From | US Warehouse Regular Shipping | US Warehouse Express Shipping | CIS Warehouse |
|---|---|---|---|
| USA | USD 12.50 / 3-6 business days | USD 30 / 2-4 business days | USD 25 / 15-30 business days |
| International Shipping | USD 25 / 5 -20 business days | n/a | USD 25 / 15-30 business days |
| Australia and other remote destinations | USD 40 / 11-20 business days | n/a | n/a |
Please note that delays in customs processing in Canada may occur, potentially leading to extended delivery times beyond our control.
What happens after I pay for my order?
On business days, your order gets a tracking number assigned within 24-48 hours of being marked as paid. You’ll also receive regular email updates on the status and location of your parcel.
What if I did not find my country in the list above?
If your country isn’t there, it means that we have little shipping experience with that destination. We can still ship your order upon your request. For delivery terms for such destinations please contact our [email protected]. We kindly ask you to note that we cannot offer our Reshipment & Refund guarantees in case you choose to order to such a destination.
Shipping from the CIS countries
- The shipping cost starts from 25 USD.
- The products are generally 15-30% cheaper.
- It takes 20-30 business days on average for the order to be delivered.
- It is available for products located in the CIS countries and excludes certain destinations such as Australia, New Zealand, Sweden, Finland, Poland, and Denmark.
- Express Mail Service (EMS) is no longer available for shipping from the CIS countries. This is a significantly more expensive option with the same speed of delivery. Upon request, we can offer it at a cost starting from 79.9 USD.
- DHL is not available for shipping from the CIS countries because DHL prohibits the shipping of supplements and medical products.
- The shipping and delivery are carried out on business days only.
Do you guarantee that I will receive my order?
Please refer to the page dedicated to Reshipment & Refund.
Customs and Taxes
With regard to international delivery, the customs reserve the right to hold your products for inspection.
Before ordering please check that you are not from a high-risk country. We are not liable for problems arising from your country’s customs regulations. Do not ignore your country’s customs regulations.
Please note that any customs fees incurred during the shipping process are the responsibility of the customer. Our store does not cover or reimburse these charges. We understand that this can be an inconvenience, and we appreciate your understanding and cooperation.
Legal Terms
Prior to ordering please check our Terms & Conditions section. In most countries, it is legal to order non-scheduled compounds and pharmaceutical products for individual consumption or research.
Contact Us
If you have any questions, or suggestions or are not fully satisfied with the service you receive, please get in touch with us. We will be glad to receive your feedback and assist you.
