2020… Oh, it was not easy at all! For everyone, and for the CosmicNootropic team as well. Throughout the whole year, we have been focused on damage control.
Our website was suddenly blocked by Shopify, so we had to move to another platform. Many thanks to our customers! You helped us so much with your wise advices, warm words, and support!
The pandemic. Ohhh! It still damages all of us. The Russian Post was another serious trouble. Their delivery service was so poor, that it still has some consequences even now. In March and April, we had to do many refunds and reshipments all because the parcels were just sitting at the Russian borders! And again, thank you everyone for your support and understanding!
In these times, we tried our best to keep our service as good as we can. We tried to take all measures so that external circumstances affect our service as little as possible. Somewhere we failed (but hopefully not dramatically :) ), somewhere we succeed. Thank you for your support and trust! We can’t wait to see you in the new year again, despite everything!
In 2021 we are planning to grow our social presence and provide even more useful information about Russian products to our customers. You should also expect new products and larger US warehouse!
Happy New Year!